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General Billing and Ordering Domain Names Web Hosting	FAQs - Web Hosting What is a Virtual Hosting? Can I access my domain address with or without the "www"? How do I transfer files to my web site? Will I have unlimited access to update my pages? Can I use my account for commercial purposes? Do you provide technical support?
	What is a Virtual Hosting? A Virtual Hosting means having your own domain name (http://www.your-name.com) without having to install expensive server hardware and software. With a Virtual Hosting, you utilize our server's storage space and at the same time, you are still professionally represented via your own personal Internet web address, web site (www.your-name.com) and by your own personal e-mail address domain name (you@your-name.com). ^back to top Can I access my domain address with or without the "www"? Yes, by hosting with us, you will be able to access the domain address with or without the "www" in front of the domain name. Example: both [http://www.your-name.com] and [http://your-name.com] is acceptable and can be accessed by web users. ^back to top How do I transfer files to my web site? Files must be transferred to the web server via File Transfer Protocol (FTP). If you need FTP or other Internet software, visit download.com. Download.com is a source for the latest Internet applications with ratings and reviews to help you decide which application is best suited for your needs. ^back to top Will I have unlimited access to update my pages? Yes. You have unlimited access via FTP 24-hours a day. As such, you can create and maintain your web pages on your own computer and upload files to your web site at your leisure. ^back to top Can I use my account for commercial purposes? Yes, you can use your account for commercial purposes. The World Wide Web has become the most efficient and cost-effective means of making information available to the users of the Internet community and we encourage our customers to utilize such an enormous medium. ^back to top Do you provide technical support? Yes. We encourage our customers in need of assistance to send e-mail to us with questions or concerns about their website. However, we provide technical support only, we cannot provide help with HTML syntax or any programming problems. This kind of assistance may incur extra charges. Technical support is done 24 hours a day, 7 days a week, 365 days a year. ^back to top

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