Purpose of Policy:

To establish guidelines for automatic removal of older mail items in the Sent Items, Junk Folder, and Deleted Items folders. Automatic purging will maintain the client email databases, limit disk space usage, and reduce possible corruption.

This Email Purging Policy only applies to shared Windows Hosting clients.

MailEnable (Windows Hosting)

Sent Items - 30 days:

The Sent Items is the folder that contains all outgoing mail items. Items that are older than 30 days will automatically be deleted.

Deleted Items - 30 days:

The items that are marked for deletion are placed in the Deleted Items folder for thirty days. Afterward, the items will be automatically removed. These items cannot be restored easily; therefore it is critical to mark only the items that need deleting.

Smartermail (Windows Hosting)

Sent Items - 30 MB:

The Sent Items is the folder that contains all outgoing mail items. When the sent items folder exceeded 30MB, oldest email will be deleted.

Deleted Items - 30 MB:

The items that are marked for deletion are placed in the Deleted Items folder. When the deleted folder exceeded 30MB, the oldest email will be automatically removed. These items cannot be restored easily; therefore it is critical to mark only the items that need deleting.

Junk Items - 30 MB:

Junk folder is where all your emails which been filtered as SPAM are kept. When the Junk folder exceeded 30MB, the oldest email will be automatically removed. You are advised to review your Junk folder frequently.

How to prevent email been auto purged?